No more OTP hassle: how RBI’s new e-mandate rules smooth out high-value payments

No more OTP hassle: how RBI’s new e-mandate rules smooth out high-value payments


Setting one up will still require a one-time authentication via OTP, net-banking password, UPI PIN, or biometric data. But the process is now more standardised, transparent, and customer-controlled than before. Before confirmation, your bank must show you a clear summary of the mandate with a maximum amount, validity period, and your preferred alert channel, to ensure you don’t create an e-mandate by accident.

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